AI Promises as Procurement Cover

When large government IT suppliers fail in live deployments they increasingly use future AI features as a public‑facing promise to delay scrutiny and complaints. That practice turns AI roadmaps into temporary strategic excuses that shift the political cost of failure off vendors and onto thousands of affected users (pensioners, claimants) while the promised systems remain unverified. — This creates an institutional hazard: regulators and contracting authorities must treat vendor AI commitments as enforceable contract milestones (with audits and penalties) rather than marketing‑grade future promises, because otherwise AI becomes a repeated tactic to defer remediation and evade accountability.