Canada Rejected Immigrant Over AI Hallucination

A Canadian immigration case shows an agency assistant using generative AI produced a fabricated job description that contradicted the applicant’s documented work and was cited in a refusal, even though officials claim a human made the final decision. The episode coincided with the department’s release of an AI strategy and a disclaimer that generated content was ‘verified’—highlighting a gap between AI assistance, human verification, and outcomes. — If governments adopt generative AI to triage or summarize cases without airtight verification and transparency, hallucinations can cause wrongful denials, erode trust, and create legal exposure at scale.