Carrier Scrapers Threaten Consumer Privacy

Carrier apps are beginning to automate mass access to rival accounts to ease switching, but those scrapers can collect far more than required (bill line items, other users on the account) and may store data even when a switch is not completed. Litigation and app‑store complaints show incumbents and platforms will become battlegrounds over what 'customer‑authorized' automation may legally and ethically do. — This raises urgent policy questions about consent, data‑minimization, third‑party access, and the role of platforms (Apple/Google) and courts in policing automated cross‑service scraping that substitutes for standardized portability APIs.