Some car dealerships list charging ports on public charging apps but set punitive per‑kWh and per‑minute fees or hostile signage to deter outside use. That mismatch between app-displayed availability and on‑the‑ground policy creates large, verifiable consumer harms (e.g., a $418 bill) and friction for EV drivers who rely on maps/apps for real-time access.
— This exposes a consumer‑protection and market‑governance gap in EV infrastructure that can slow adoption, invite chargeback disputes, and merits regulatory or platform fixes (price signage, mandatory preplug pricing, or listing accuracy requirements).
EditorDavid
2026.09.07
100% relevant
Stanley Kpenkann was billed $418 after plugging into an Elder Hyundai charger listed as public on the EVgo app; Elder Hyundai charged $5 per kWh plus $5 per minute and EVgo issued a $405 goodwill refund.
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