Government Office Swaps Fail Over UX

A Danish pilot to replace Microsoft Office with the open‑source Collabora suite was abandoned within six months after users reported formatting, tracking‑changes and blank‑page issues. The episode highlights that political or strategic choices to reduce platform dependence often stumble on day‑to‑day interoperability and user‑experience problems that procurement processes must anticipate and measure. — Shows that digital‑sovereignty policies face operational friction; governments need realistic pilots, robust evaluation, and migration support or the political goal of reducing platform dependence will be undermined.