Juries define ‘simple cancellation’

Updated: 2025.09.22 29D ago 1 sources
For the first time, jurors will decide what counts as a 'simple' online cancellation mechanism under consumer‑protection law. Their verdict could translate abstract dark‑pattern concerns into concrete UX standards companies must follow. — This shifts dark‑pattern debates from theory to enforceable design norms, potentially reshaping subscription interfaces across the web.

Sources

Is Amazon Prime Too Hard To Cancel? A Jury Will Decide.
msmash 2025.09.22 100% relevant
The judge left to the jury whether Amazon provided a simple Prime cancellation path after finding a disclosure violation.
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