When publishers shut online services without remedy or warning, players who paid for access can be left with unusable products; a French consumer‑watchdog has sued Ubisoft over The Crew's abrupt server shutdown, arguing contracts and marketing misled buyers about permanence. If courts side with consumers, publishers may face limits on unilateral service termination, new refund or preservation obligations, or tighter rules on digital purchase disclosures.
— This could reshape consumer‑protection law for digital goods, forcing reforms in contract terms, refund rules, and how cultural products are preserved online.
BeauHD
2026.04.01
100% relevant
UFC‑Que Choisir filed suit in Creteil Judicial Court against Ubisoft alleging misleading consumers and 'abusive contractual clauses' after The Crew servers were turned off.
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