Public datasets show many firms cutting back on AI and reporting little to no ROI, yet individual use of AI tools keeps growing and is spilling into work. As agentic assistants that can decide and act enter workflows, 'shadow adoption' may precede formal deployments and measurable returns. The real shift could come from bottom‑up personal and agentic use rather than top‑down chatbot rollouts.
— It reframes how we read adoption and ROI figures, suggesting policy and investment should track personal and agentic use, not just enterprise dashboards.
msmash
2025.10.09
62% relevant
McKinsey’s findings that few vendors show quantifiable ROI, AI upcharges are large, and headcount isn’t falling support the 'enterprise plateau' side of this idea (slow or disappointing enterprise gains), even though the article doesn’t address rising personal use.
Ross Pomeroy
2025.10.06
100% relevant
The article pairs MIT NANDA’s '95% zero return' finding and Census data on reduced company use with the claim that individual and agentic AI use is rising and will be more transformative.
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