Platforms Profit From Bot Abuse

Updated: 2025.09.18 1M ago 2 sources
When ticketing platforms collect fees on both primary sales and secondary resales, they may underinvest in stopping bots that bypass purchase limits. The FTC is reportedly probing whether Ticketmaster’s incentives and controls are misaligned, with per‑violation fines that could reach into the billions. This highlights how marketplace revenue models can conflict with consumer protection. — It argues that platform governance needs incentive‑aligned rules or structural remedies when self‑policing conflicts with profit.

Sources

FTC and Seven States Sue Ticketmaster Over Alleged Coordination With Scalpers
msmash 2025.09.18 90% relevant
The FTC alleges Ticketmaster knowingly allowed brokers to evade limits and then collected fees on the original purchase and again on the secondary resale—precisely the incentive misalignment where platforms profit from the behavior they claim to police.
FTC Probes Whether Ticketmaster Does Enough To Stop Resale Bots
BeauHD 2025.09.16 100% relevant
FTC investigators are assessing whether Ticketmaster has a financial incentive to allow resellers to circumvent ticket limits, with fines up to $53,000 per violation under the 2016 BOTS Act.
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