Major tech companies are increasingly shutting long‑running user‑to‑user support forums and archives, often without clear preservation commitments. That converts communal troubleshooting, historical bug reports and how‑to knowledge into company‑managed knowledge bases or vanishes entirely.
— This matters because it erodes a public technical commons, concentrates control over product knowledge in corporate hands, and raises archival, consumer‑rights, and resilience questions.
BeauHD
2026.11.11
100% relevant
Apple announcing the permanent closure of the Apple Support Community (read‑only now, closing Nov 20, 2026) with no statement on preserving nearly three decades of posts.
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