Towing Law Consumer Safeguards

Connecticut’s DMV commissioner is proposing five targeted reforms to towing law—stronger owner‑notification duties and streamlined rules for selling unclaimed vehicles—directly responding to a ProPublica/Connecticut Mirror investigation into predatory towing. The case shows how investigative journalism can force rapid, narrow administrative fixes to protect low‑income drivers and standardize due‑process steps before property is sold. — If adopted, these reforms set a replicable precedent for state‑level fixes to consumer harms where industry practice exploited statutory loopholes, with implications for police towing, repossession, and vehicle‑forfeiture policy nationwide.