Treat Cloud Outages as Public‑Safety Events

When a cloud platform outage disrupts email, verification codes, courts, hospitals and emergency services, it should trigger predefined public‑safety protocols (mandated notifications, emergency failovers, sectoral contingency funding and legal obligations for providers). Policymakers and large customers need playbooks and reporting requirements so outages are managed like other critical‑infrastructure incidents. — Reframing major cloud outages as public‑safety events would change regulatory expectations, corporate obligations, and emergency planning across health, justice, finance and local governments.